Description

Our team members are critical to promote Kessler’s Customer Commitment by providing Unmatched Customer Service; Unmatched Quality & Freshness; and Unmatched Presentation & Cleanliness. Our team members must be willing to provide speedy, friendly, helpful, and thankful service to our customers.

Every team member must be able to fulfill the responsibilities below.

Responsibilities

• Cleaning – Cashier’s lane is clean and ready for customers during shift.
• Fast & Friendly Service – Engaging our customers with friendly service.
• Greeting & Thanking – Cashier greets customers (if they found everything, if being sent out with parcel, fuel perks card) and thanks them when finished with transaction.
• Price Accuracy – Ensuring the price accuracy at the POS for the customer.
• Drawer Accuracy – Balanced till & counting back change to customer.
• Outgoing – Friendly, talkative, and engaging with the customer. Comfortable being the face of the Customer Care department. Has a passion for helping customers.
• Program Expert – Knowledge and proper use of company programs (examples; fuel perks, voucher, coupons, and triple coupon Sunday).
• Transaction Expert – Able to tender transaction (cash, check, charge account, voucher, credit card, WIC, EBT).

Requirements

Qualifications

• a friendly & welcoming disposition
• ability to always be helpful, putting the customer's needs first
• a sense of urgency
• reliable & punctual
• a positive, can-do attitude
• Preferred 21 or older
• Must be able to work flexible afternoon and evening shifts with weekends and holidays.